Tuesday, 9 October 2012

The National Archives launch ‘live chat’ service

"Do you have a question related to the records at the National Archives? Are you stuck with your research and need quick and easy advice on the next steps to finding the information you need? Are you just starting out and need help on how to begin using The National Archives records?"

For these answers and more you can now chat online to their research advisers between 13:00 and 15:00 Tuesday to Friday. Live chat is an instant messaging service where each ‘chat’ is one to one with a research adviser. Please note that they cannot carry out any research for you during the session, but can offer advice and guidance.

Click on the ‘live chat’ button on their 'contact us' page during this time to begin your session. For more information and you use the service visit the National Archives website.

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